Terms of Service
Last Updated: April 3, 2025
Welcome to A+ Plumbing Professionals! These Terms of Service ("Terms") govern your use of our website www.aplusplumbingprofessionals.com (the "Website") and the plumbing services we provide (the "Services"). By accessing our Website or engaging our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website or Services.
1. Use of the Website
Our Website provides information about our plumbing services, allows you to contact us, and may include additional features. You agree to use the Offering only for lawful purposes and in accordance with these Terms. You may not:
- Use the Website in any way that violates applicable laws or regulations.
- Attempt to interfere with the Website’s functionality, security, or integrity.
- Use automated systems (e.g., bots) to access or scrape the Website without our prior written consent.
2. Our Services
We provide plumbing services, including repairs, installations, and maintenance, as agreed upon when you schedule an appointment. The scope, pricing, and timing of Services will be communicated to you prior to commencement. By requesting our Services, you agree to:
- Provide accurate information (e.g., name, address, phone number) to facilitate service delivery.
- Grant our personnel reasonable access to your property to perform the Services.
- Notify us of any hazards or conditions at your property that may affect our ability to perform the Services safely.
3. Payment Terms
Payment for Services is due upon completion unless otherwise agreed in writing. We accept cash, all major credit cards, checks. Late payments may incur a fee up to the maximum allowed by law. You are responsible for any costs incurred in collecting unpaid amounts, including reasonable attorney fees.
4. Cancellations and Rescheduling
You may cancel or reschedule an appointment by contacting us at least 24 hours in advance. Failure to provide adequate notice may result in a cancellation fee of $65.00, or our current trip fee for your location, whichever is higher. We reserve the right to cancel or reschedule appointments due to unforeseen circumstances (e.g., emergencies, weather conditions), and we will notify you as soon as possible.
5. Warranties and Limitations
We warrant that our Services will be performed in a professional and workmanlike manner. Specific warranties on parts or labor (if any) will be provided at the time of service. Except as expressly stated, we disclaim all warranties, express or implied, including warranties of merchantability or fitness for a particular purpose. Our liability for defective Services is limited to repair, replacement, or refund (at our discretion) of the affected Service.
6. Limitation of Liability
To the fullest extent permitted by law, A+ Plumbing Professionals shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Website or Services, including but not limited to loss of profits, data, or property damage (except as caused by our gross negligence or willful misconduct). Our total liability to you shall not exceed the amount you paid for the specific Service giving rise to the claim.
7. Intellectual Property
All content on the Website, including text, images, logos, and design, is owned by A+ Plumbing Professionals or our licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use this content without our prior written permission, except for personal, non-commercial use.
8. Termination
We reserve the right to suspend or terminate your access to the Website or Services at our discretion, with or without notice, if you violate these Terms or engage in conduct we deem harmful to our business or others.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these sites, and your use of them is at your own risk.
10. Governing Law
These Terms are governed by the laws of Florida, United States, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts of Florida, United States.
11. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Website or Services after such changes constitutes your acceptance of the revised Terms.
12. Text Message Communications
By engaging with our Services, you may choose to receive text messages from A+ Plumbing Professionals for purposes such as billing notifications, appointment reminders, dispatch notifications, job completion surveys, or other service-related communications. Participation in text message communications is optional and requires your explicit consent.
- Verbal Opt-In Process: A+ Plumbing Professionals will collect opt-in verbally from our customers. You may opt in to receive text messages either in person at our physical location or over a phone call if you contact us. When you are registered for the first time, our trained staff will ask you to provide your phone number and whether you would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys. You will be verbally informed that "Message and data rates may apply," "Message frequency may vary," and you can "text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent." You will also be informed that your information will not be shared with third parties.
- Consent via Contact Form: By submitting our contact form and signing up for texts, you consent to receive text messages from A+ Plumbing Professionals at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. You may unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available), and no further messages will be sent. Reply HELP for help.
13. Contact Us
If you have questions about these Terms or our Services, please contact us at:
A+ Plumbing Professionals
322 Gunnery Rd. S. Unit E
Lehigh Acres, FL 33973
239-303-3333